Shipping & Returns
Shipping Costs for Returns
Mystic Manor Creations Return Policy – Effective October 2025
You are responsible for return shipping charges unless otherwise conveyed in writing by Mystic Manor Creations.
We only ship within Continental U.S.
Thank you for supporting my small business; Mystic Manor Creations, operated by Andalasia Hall. This Return Policy applies to all products manufactured offered for sale on this website.
Return Eligibility
Refund or Replacement-Custom orders
Mystic Manor Creations is committed to delivering high quality hand-made products to our customers.
However, we understand that sometimes things can go wrong. As such, all general items sold on
this website may be returned for a full Refund or Replacement subject to the following rules:
Refund or Replacement-Non-custom orders
A Refund/Replacement Request must be made within 7 days from notification of delivery.
Item(s) must be returned in unused condition in its original packaging, or a 10% charge will be
applied.
Due to the nature of custom orders, Custom orders cannot be returned or exchanged.
Refund or Replacement-Damaged or Lost Items
Refunds or Replacement requests for Damaged or Lost orders must be made within 3 days from
notification of delivery. Photographic evidence is required if damage claim is due to shipping